Unique customer experience solutions
A New Way to Manage Your Customers
Sincerely solving customers’ problems, creates real trust & connection for sustainable engagement.

One-Stop Solutions to Delight, Engage, and Retain your Customers
Seamless Integration and Unmatched Expertise for Your CX Needs
Outsource your CX needs, accessing best-in-class practices and enjoying staffing flexibility tailored to your business requirements.
Designed to enhance operational efficiency and support your technological infrastructure with cutting-edge solutions.
Empower your team with our specialized CX training programs, aimed at improving internal capabilities, boosting customer satisfaction...
Ensure excellence with our thorough audits and quality checks to elevate your customer experience
Leverage cutting-edge technology to streamline and enhance your customer interactions.
At CorePrompt, we turn problems into exceptional customer experience and business opportunities

Skills
Business Model
Technology
Why
CorePrompt?
01
CUSTOMIZED SCOPE of Works
Outsource your CX needs to CorePrompt for best-in-class practices and staffing flexibility, or enhance your internal capabilities and customer satisfaction while retaining team control with CorePrompt insourcing.
02
No more conventional CX, there will be only CX THAT STRENGTHEN BUSINESS PERFORMANCE
Real-time End-to-End Process Management, to provide customers with operational flexibility, infrastructure organization & setup, and management cost-crunch.
03
COMPREHENSIVE & DIGITALLY-ENABLED framework to achieve desired CX
Comprehensive steps by steps to move up your CX team to next level.
04
S-M-A-R-T measurement
Sample metrics achieved in our portfolio
-15%
+200%
50%
+56%
Customer service trend: IN-HOUSE or OUTSOURCE?
IN-HOUSE
- Easier to be flexible with immediate process changes with little lag time
- Taking on every aspect of a call center can be costly: staff, infrastructure and technology
OUTSOURCE
- Save money by reducing training cost, employee turnover, and equipment expenses
- Expert staff that is continually trained on the most current models of the customer experience
- Allows you to focus on core competencies of your business such as production, sales and distribution
- Scale up to the needs of your customers without having to invest in more talent