At CorePrompt, we turn problems into exceptional customer experience and business opportunities
In Our Experience:
Sincerely solving customers' problems, creates real trust & connection for sustainable engagement.
We Drive Business Performance Through Exceptional Customer Experience That Will Increase:
ENGAGEMENT
TRUST
GROWTH
Benefit
for The Business
CRP unique capabilities can help you win & give you a breakthrough advantage
1. Strong Capital Support
2. Subject Matter Experts
3. Framework Application and Continuous Improvement
CorePrompt’s ROBUST Framework to Enable the Value Delivery
Why CorePrompt?
01
CUSTOMIZED SCOPE of Works
CorePrompt managed service:
Outsource your CX needs to us
- Access best-in-class practices
- Staffing flexibility
- Focus on your core business
CorePrompt insource:
Outsource your CX needs to us
- Improve your internal capabilities
- Increase customer satisfaction
- Retain control of your team
02
CX that strengthen business performance
Expertise
- Market Place (e-commerce)
- Automotive Finance
- Telecommunications
- Retail and Digital Bank
- Merchant Services
- Life Insurance
- Health Insurance
Applicability
- Customer Care
- Contact Center
- Customer
- Acquisition
- Collections
- KYC
- Customer retention
- Application processing
- Verification
- New Account Set up
- Telemarketing
Enabler
- Cloud Contact
- Center and on-premises
- Analytics
- Virtual Assistance and IVR
- Robotic process automation
- AI and design engine
- In-house compliance
- Workforce
- Management
Real-time End-to-End Process Management, to provide customers with operational flexibility, infrastructure organization & setup, and management cost-crunch
Example of complex business journeys we can handle
03
COMPREHENSIVE & DIGITALLY-ENABLED framework to achieve desired CX
04
S-M-A-R-T measurement
Sample metrics achieved in our portfolio :
Quick turnaround in key business & service metrics
